INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Q: What is your return policy?
- A: Our return policy allows you to return items within 30 days of purchase. To initiate a return, simply contact our customer support team or visit our Returns page. Please note that certain items, such as personalized products or digital downloads, may not be eligible for returns.
Q: How long does shipping take?
- A: Shipping times vary based on your location and the shipping method you choose. Standard shipping typically takes 3-5 business days, while expedited options may arrive sooner. You can track your order using the provided tracking number.
Q: What payment methods do you accept?
- A: We accept major Bitcoins, PayPal, and CashApp. Rest assured that your payment information is securely processed through encrypted channels.
Q: Is my personal information safe?
- A: Absolutely! We prioritize data security. Our website uses SSL encryption to protect your personal details during checkout. We do not share your information with third parties without your consent.
Q: Can I cancel an order after placing it?
- A: Yes, you can cancel an order within 24 hours of placing it. Visit your account dashboard or contact our support team to request a cancellation. After 24 hours, orders are processed and cannot be canceled.
Q: Do you offer international shipping?
- A: Yes, we ship internationally! Shipping costs and delivery times vary by destination. During checkout, you’ll see available shipping options and associated fees.
INFORMATION ABOUT US
